At 10:00 CST Network Engineers observer connectivity issues impacting service for server in Cedar Fall Iowa. The team is working to identify the source of the issue and a resolution. Updates will be provided through the announcement and all efforts are being made to minimize the impact of this issue. Our apologies for the inconvenience.
Beginning at 2:45AM CST our network experienced route instability which caused many customers to lose access to their accounts.
As of 5:20AM CST the route instability has been corrected and service restored to those affected.
The following servers will be undergoing maintenance between 11 PM CST on 05/16/2010 and 5 AM CST on 05/17/2010
Please note that a reboot of each server will take place between these hours.
Update 3: Network Services has completed the transition of routing for the Iowa location which thus far has had an improvement in route stability. The overall situation has stabilized and the Network Engineering team continues to monitor the situation and will provide updates to this notification posting as appropriate. Update 2: The ... Read More »